1. Chapter 1: Foundations of Digital Business
Updated: 10.10.2025 - 13:22 - root
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From Idea to Impact: Digital Business Mastery
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Chapters:
1. 1.1 The Digital Economy and Value Creation
Explore the dominant business models of the digital economy and learn how to create value for your customers.
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2. 1.2 Enterprise Processes and Workflows
Learn about the core processes that drive a modern business and the importance of process mapping for continuous improvement.
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3. 1.3 KPIs and Data-Driven Management
Learn how to use Key Performance Indicators (KPIs) and data to manage and grow your business.
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4. 1.4 Digital Transformation & Agility
Learn how to lead your organization through digital transformation and build a culture of agility and continuous improvement.
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5. 1.5 Tools for Business Foundations
Get a conceptual overview of the key software tools that modern enterprises use to manage their operations.
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6. 1.6 Introduction to IT Service Management
Learn the fundamentals of IT Service Management (ITSM) and the ITIL framework, and understand the critical role that IT services play in creating business value.
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